Refund Policy

Returns

You have 30 days from delivery to request a return—for any reason, including “it didn’t match my aesthetic.”

Eligibility:

• Items must be unused and in original condition (no scuffed covers, no melted wax, no missing pages).

• Wax seal stamps and signets are non-returnable (they’re personal and heat-tested—once used, they’re yours).

• Defective e-reader cases (cracked, warped, or poorly aligned)—email us with photos within 7 days and we’ll replace them free.

How to return:

1. Email returns@[yourshop].com with your order number and reason.

2. We’ll send a prepaid shipping label (cost deducted from refund unless the error is ours).

3. Pack securely—don’t use our paper clips as padding, please.

Refunds

After we receive and inspect (usually 3–5 business days), we refund to your original payment method within 7 days. Shipping costs are non-refundable unless we sent the wrong item.

Exchanges

Want a different hardcover color? Or a different signet design? Email us—we’ll treat it as an exchange and waive return shipping for the replacement.

Damaged or wrong item

If your package arrives looking like it survived a book burn, or we accidentally sent you a paper clip set shaped like cats instead of classic silver, email within 7 days with photos. We’ll replace immediately—no return needed.

Final sale

Items discounted 40% or more are final. They’re already priced to move—so grab them while you can.